On October 3, 2003, the Federal
Communications Commission (“FCC”) released a Report and Order (“Order”) in CC Dkt. No.
96-128 which substantially modifies existing payphone compensation rules to 1) transfer compensation responsibility to switch-based
resellers (“SBRs”) and 2) expand compensation and call completion tracking requirements. The new rules, expected to take effect on April 1, 2004, place direct responsibility for compensating payphone
service providers (“PSPs”) and tracking compensable calls upon long distance providers that own or lease a switch
(including prepaid calling card providers) and use that switch to complete calls.
In its
first payphone compensation order, released in 1996, the FCC determined that “the primary economic beneficiary of payphone
calls should compensate the PSPs.” The FCC at the time determined that
the primary economic beneficiary was the underlying intermediate interexchange carrier (hence, it should be responsible for
payphone compensation). In its Second Order on Reconsideration (“Second
Order”), the FCC extended the rules to require the first facilities-based long distance carrier to which
a local exchange carrier (“LEC”) routes a compensable coinless payphone call to: (1) compensate the PSP for completed
calls at a mutually agreeable rate; (2) track or arrange for tracking of the call to determine whether it is completed and
therefore compensable; and (3) provide to the PSP a statement of the number of coinless calls it receives from each of that
PSP’s payphones. The FCC’s new October 3, 2003 Order, however, recasts much of this regulatory scheme, finding that it does not accurately and
efficiently achieve its goals of 1) identifying the party responsible for compensation; and 2) ensuring that PSPs are paid
based on accurate data for every completed call.
The new Order
finds that the primary economic beneficiary of a dial-around call is the SBR, or the carrier that completes the dial-around
call, and, thus, when a dial-around call is completed on an SBR’s platform, it is now responsible for payphone compensation. For example, in the case of most prepaid providers, when a consumer uses one of its
prepaid cards at a payphone, the provider of the prepaid calling card service is now going to be responsible for compensating
the PSP. Previously, the FCC had required the prepaid provider to report the
data on completed calls to the intermediate IXC which was then required to compensate the PSP.
Based upon data collected from the comment and reply cycle of the Second Order, the FCC also concluded that
only SBRs have the ability to accurately track payphone calls completed on their platforms because only SBRs possess
all of the relevant call completion data. The FCC found that, under the current
rules, SBRs lack incentive to accurately report call completion data to the intermediate IXC and thus, PSPs are not being
accurately compensated for all completed calls.
Based upon
the above analysis, the FCC has modified its rules with this Order, creating new requirements for both SBRs and underlying
carriers in order to achieve its second goal of ensuring that all PSPs are paid based on accurate data for every completed
call.
SBRs,
or whichever carrier completes the dial-around calls, will be responsible for the following when the new rules take effect:
- Establishing a tracking system to
accurately track coinless access code or subscriber toll-free payphone calls to completion.
- Paying compensation to PSPs on a
quarterly basis for every completed call.
- Submitting a sworn statement signed
by its chief financial officer to PSPs attesting to the accuracy and completeness of payment for that particular quarter.
- Submitting at the conclusion of
each quarter to PSPs a report including: (a) a list of the toll-free and access numbers dialed from that PSP’s payphones
and the ANI for each payphone; (b) the volume of calls for each toll-free/access number; (c) the name, address, and phone
number of the person(s) responsible for handling payphone compensation; and (d) the carrier identification code (“CIC”)
of all facilities-based long distance carriers that routed calls listed in the report.
- Finally, and perhaps the most significant
addition, the FCC’s Order adopts a requirement of tracking system audits.
All carriers completing calls will be required to file an audit report conducted by an independent third party auditor
to determine whether the established call tracking systems accurately track payphone calls to completion. All completing carriers will have to comply with the call tracking requirements detailed in the Order
and, by the effective date of the new rules, file an audit report with the FCC Secretary under Dkt. 96-128 and with each PSP
and facilities-based long distance carrier from which it receives payphone calls verifying the effectiveness of the system.
Intermediate
facilities-based long distance carriers that switch payphone calls to SBRs will be responsible for submitting detailed quarterly
reports to the PSPs when the new rules take effect with the following information:
§
A list of all the facilities-based long
distance carriers to which it switched toll-free and access code calls.
§
For each identified facilities-based
carrier, a list of toll-free and access code numbers that all LECs delivered to it and that it switched to the SBRs.
§
The volume of calls for each toll-free/access
code listed that it received from the PSPs payphones and switched to each SBR.
§
The name, address and phone number and
other identifying information of the person(s) who serves as its contact at each identified SBR.
Both SBRs and
facilities-based long distance carriers will be responsible for maintaining verification data to support their quarterly reports
for 18 months after the conclusion of the quarter. Pursuant to FCC rules, the
data must include date and time information for each call and the information must be available to the PSP upon request.
According to
the Order, the new rules will take effect on the first day of the first full quarter following Office of Management
and Budget (“OMB”) approval. Assuming a typical OMB approval cycle
of 120-150 days, this is likely to be April 1, 2004.
The delayed implementation date is intended to allow carriers and SBRs time to implement the new requirements. During the interim period, the rules contained in the
Second Order on Reconsideration will apply.
The FCC’s
Order is the result of a federal court decision in January 2003 which vacated (or overturned) the FCC’s previous
payphone compensation regulations on grounds that parties were not afforded proper notice and opportunity for comment.
A copy of the FCC’s Report
and Order detailing the new rules for payphone compensation is available at: http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-235A1.pdf.
October 2003
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